FAQ

1 Do I need to have an account to shop with you?

Ans : You can shop from our online store without creating an account and can place an order with guest checkout. However, creating an account will make your shopping process easier

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ORDER

How do I place an order?

Ans : Following are the steps to place an order successfully:

When browsing through our web, you can enter the quantity in the tab provided next to the product you wish to buy and click ‘add to cart’. You can add as many items as you wish to buy.
After you have finished browsing and click on ‘proceed to checkout’ you will be promoted to a page on which you shall pick a payment method (different payment methods are available as addressed in FAQs below)
You will receive an email/SMS from us which verifies that we have received your order
Your order will be confirmed via phone call by our Customer Service and proceeded for delivery

Can I cancel my order?

Ans : Your order cannot be cancelled once you check out. However, you can cancel the order when you receive a verification call from our Customer Service. Exchanged policy shall apply once the order has been placed

Do you take orders over phone call or Email

helenganitano4@gmail.com

Yes, you can place your order on WhatsApp or phone call on our Sent Email color and size of the product you wish to purchase.

What is the difference between ‘add to Wishlist’ and ‘add to cart’?

Ans : "Add to wishlist" means you like the product and may consider buying it sometime later but not right now; whereas, when you add a product to the cart, it means that you are serious about buying the product and that you are just a few steps away from making the payment.